Shipping Policy
1. Shipping Locations
We currently ship only within the US. Unfortunately, we do not offer international shipping at this time.
2. Processing Time
Orders are typically processed within 2 business days. Processing time does not include weekends or holidays. Once your order has been processed, you will receive a confirmation email with tracking information.
3. Shipping Methods and Costs
We offer the following shipping options:
Standard Shipping: 5-7 business days
Expedited Shipping: 2-3 business days
Overnight Shipping: Next business day
Shipping costs are calculated at checkout based on the shipping method selected and the destination.
4. Delivery Timeframes
Delivery timeframes are estimates and are not guaranteed. Delays may occur due to factors such as weather, carrier issues, or high demand. We are not responsible for any delays caused by the shipping carrier.
5. Shipping Confirmation and Tracking
Once your order has shipped, you will receive an email with a tracking number and a link to track your package. Please allow 24 hours for the tracking information to become available.
6. Shipping Issues
If you experience any issues with your shipment, such as missing or damaged items, please contact our customer service team at help@cabinware.shop within 2 days of receiving your order. We will assist you in resolving the issue as quickly as possible.
7. Address Changes
If you need to change the shipping address after placing an order, please contact us immediately. We can only make changes if the order has not yet been processed or shipped.
8. Lost or Stolen Packages
We are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier. If your package is lost or stolen, please contact the carrier directly or our customer service team for assistance.
9. Returns and Exchanges
Please refer to our Return and Exchange Policy for information on returning or exchanging items.
10. Contact Us
If you have any questions or concerns about our shipping policy, please reach out to us at help@cabinware.shop.